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- General terms and conditions -

General conditions

 Arrival & departure: Check-in 2 p.m - Check-out 10 a.m

Early Check-in + Late Check-out upon request.

Booking confirmation:

The booking is considered confirmed if it has been made in written form and if the deposit of 30% of the total amount has been paid. It has to be be paid by money in hotel or by bank transfer within 7 days  after the reservation date. Otherwise the reservation will automatically be cancelled.

Below the banc codes: 

Hotel Union SAS - KG

Dolomiten street 24, 39034 Dobbiaco (BZ)

UNICREDIT SPA, agency of Bruneck

IBAN: IT 57 E 02008 58240 000103721861


 In any case of cancellation also more than a month before the arrival date, the deposit of 30% is lost.



Cancellation policy: *

-If the cancellation happens at least 30 days before the arrival date there is lost only the deposit of 30%.

-If the cancellation happens between the 29th and the 7th day before the arrival day we will charge a cancellation fee of 50%.

-This percentage rises to 80, if the booked holiday will be cancelld from the sixth until one day before the arrival date. 

-In case of NO SHOW or Last minute cancellation on the arrival day we will charge the 100% of the booking.


Cancellations as well their acceptance by the hotel management have anyway to be in written form


*in periods of high season like Ferragosto & New Year the C. poliy becomes stronger;



We accept the following payment methods:

Cash, credit cards (Visa, Master Card, American Express) or PagoBancomat.