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- General terms and conditions -

General conditions

Arrival & departure: Check-in 2 p.m - Check-out 10 a.m
Early Check-in + Late Check-out upon request.

Booking confirmation:
The booking is considered confirmed if it has been made in written form and if the deposit of 30% of the total amount has been paid. It has to be be paid by money in hotel or by bank transfer within 7 days  after the reservation date. Otherwise the reservation will automatically be cancelled.

Below the banc codes:
Hotel Union SAS - KG
Dolomiten street 24, 39034 Dobbiaco (BZ)
UNICREDIT SPA, agency of Bruneck
IBAN: IT 57 E 02008 58240 000103721861

In any case of cancellation also more than a month before the arrival date, the deposit of 30% is lost.

Cancellation policy: *

  • If the cancellation happens at least 30 days before the arrival date there is lost only the deposit of 30%.
  • If the cancellation happens between the 29th and the 7th day before the arrival day we will charge a cancellation fee of 50%.
  • This percentage rises to 80, if the booked holiday will be cancelld from the sixth until one day before the arrival date.
  • In case of NO SHOW or Last minute cancellation on the arrival day we will charge the 100% of the booking.

Cancellations as well their acceptance by the hotel management have anyway to be in written form
*in periods of high season like Ferragosto & New Year the C. poliy becomes stronger;

We accept the following payment methods:

Cash, credit cards (Visa, Master Card, American Express) or PagoBancomat.